1 reviews | Active since Apr 2018
I cancelled my Mweb contract ***4 and gave 1 month notice, effectively my contract has terminated on the 01.04.2022. Last night I could not access my data as the router light is green and there was no internet access. On the 28.03.2022. I received an email alert that my mweb usage was now 50% used and I still have carried over data. Mweb has cancelled my contract and switched off my services and MWEB has also removed my data from me, good enough my services is cancelled BUT my data is my data and I paid for it!!!! MWEB I payed for my DATA and this is ****************. I will not stand for this nonsence and ***** that you have committed. YOU STOLE MY DATA!!!!! Whether I have cancelled my LTE services contract, you cannot ***** my data as I have paid for my data. PLEASE!!!! put back my data owed to me by MWEB and put back to prepaid and if you do not do this. I will take this matter further and go to the newspapers and media and get this company investigated. My SIMCARD was suppose to move my card to prepaid. PLEASE resolve this matter immediately as I work from home and I am using my data to work which you took money from me and given me data. So please give back my DATA!!!!!. If MWEB feels not to give my data back then please reimburse my money back to me. I have carried over data which is due to me, if not resolved with immediate effect, definately I'm going to approach the media.
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