MWEB *****ing your money through poor service

Hi Everyone<br> <br> Internet speeds are fine but do not upgrade to a different package and change billing details! You will be paying for both accounts for one line. Account queries go the accounts department who will put you through to the sales department who will \investigate"which will take a couple of working days which will turn into weeks which will result in the customer receiving account statements for both accounts for the 1 line asking you to refer account queries to the accounts department which will then refer you to the sales department which will effectively put you in an infinite loop!<br> <br> Thanks MWEB for the poor service and time wasting after numerous phone calls and e-mails."""