Mweb. Stay away

Its been 3 weeks 6 days. I PAY FOR A 8MEG LINE AND RUN AT 0.6 TO 1.2. A i get from them is we look into it. We are trying to sort out the problem. I Asked online for a manager to call me. Still waiting after a week. When you call the call centre they tell you to take your rooter in for a test and when you reply that its not the rooter they get rude and tell you theres procedures to follow. SO MWEB WHO IS GOING TO PAY ME FOR ALL MY MOBILE DATA!!!!!!!!!!!!! THAT I HAD TO USE. ARE YOU GOING TO MAKE A PLAN FOR FREE OR REDUCED LTE???????????. OR MUST WE GO TO A COURT BECAUSE I AM PAYING FOR A SERVICE I DONT GET.