mweb speaks with forked tongue !!
<p>we have an adsl contract and after 3pm the internet grinds to a halt. As per the other Hello Peter reviewers they contact the technical dept and get the same story restart your router and they will reset your line Much to say about nothing and nothing to say about much or just your common BS.</p> <p>Sixty days ago we signed up for fiber from Mweb (yes shoot me, should have realized a tiger doesn’t change its stripes overnight) So the guys came and installed the line then that was the end of that and now were a total of 6o days plus waiting for a promise that it would take 45 days! So if you live in Umhlanga run away when Mweb comes knocking run away. </p>
Good Day Mike,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The query is being escalated to our sales team and we will continue to liaise with you, until the query is addressed.
Please bear with us during this time.
Kind regards
MWEB Client Services
Good Day Mike,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The query is being escalated to our sales team and we will continue to liaise with you, until the query is addressed.
Please bear with us during this time.
Kind regards
MWEB Client Services
yes someone contacted me on friday saying that it would be escalated and promised to get back by Tuesday 3.30 tuesday still no answer. anyone wanting to go with mweb just shoot themselves in the foot, they just dont give a damn.
yes someone contacted me on friday saying that it would be escalated and promised to get back by Tuesday 3.30 tuesday still no answer. anyone wanting to go with mweb just shoot themselves in the foot, they just dont give a damn.
Good Day mike-currie,
Thank you for taking the time to provide us your feedback.
It is my understanding that the installation has been completed, the router delivered and that you are now able to connect.
please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Good Day mike-currie,
Thank you for taking the time to provide us your feedback.
It is my understanding that the installation has been completed, the router delivered and that you are now able to connect.
please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services