Mweb so hungry for money they charge a deceased for internet after cancellation

I wish I could rate zero stars because this is just the worst service provider ever! Please people what ever you do, do not use Mweb as a service provider, they are terrible and very incompitent!

I had to cancel internet for a deceased person. First I spend a total of 2hrs and 23min on the line waiting for someone to assist me, just to hear I must send documents to an email address. I then sent the documents as requested and guess what? Mweb still charged for internet this month! Now my guestion is who wil be using this internet they are charging for? There is no one living in that man's house, the house is empty! So Mweb what plan do you have to provide this internet to someone to use? I mean you are conveniently charging a deceased man for internet, without any remosrse just taking money for a service that will not be used. Who do you think will be making use of this service charged? The neighbours? a Fly against the wall? You are pathetic!