1 reviews | Active since Feb 2015
Mweb sneaks in new debit order after we cancelled our account with them
We cancelled all of our Mweb accounts in August 2016 and have recently discovered that Mweb then began to debit us R539 per month which, according to their call center, is for 'data'. I would not recommend Mweb for any services and I would certainly suggest that everyone who has used them before check all your accounts in case your money is being taken without your permission as well. The matter remains unresolved.
Good day IdeaJunction
Thank you for taking the time to raise this matter.
As discussed with our client service representative, this matter has been addressed and forwarded to the relevant persons.
They will be investigating the query and will remain in contact with you until it is resolved.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Good day IdeaJunction
Thank you for taking the time to raise this matter.
As discussed with our client service representative, this matter has been addressed and forwarded to the relevant persons.
They will be investigating the query and will remain in contact with you until it is resolved.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services