MWEB - SLOPPY SERVICE

<p>Waiting for over 3 weeks for my line upgrade to 20mbps, The sales department is A JOKE!!!! Telling me that my order is taking longer because going from 4mb to 20mb is considered a "very big upgrade" to a line. The sales person actually told me that if I upgraded from 4mb to just 8mbs it would have been done quicker as it is easier for telkom to process.</p> <p>Im not happy to pay for a 20mb uncapped data service for this past month if I HAVE NOT BEEN ABLE TO USE 20mbps. Ive been running 20mbps uncapped data on a 4mb line for over 3 weeks now.</p> <p>I submitted my concerns to their facebook page where It was escalated to sales (the same people who have no clue what they are doing or telling customers over the phone it seems) 4 DAYS LATER AND NO FEEDBACK</p> <p> </p> <p>DO NOT TRUST MWEB WITH YOUR HIGH SPEED DATA REQUIREMENTS</p>