MWEB should be sold again

I wish it had a zero rating as I don’t even want to give 1 star. Ive been battling with MWEB since 4 November to sort my fiber out. Today alone I called in 4 times. Once I was out on hold for 14 minutes. Once I was transferred to a voicemail box by an agent once the agent dropped the call and last agent just transferred me back to the IVR when I requested to speak to a manager. Right now I’ve had it with this terrible service provider who’s only got one point of contact which is by telephone. I mean really! I strongly advise anyone who wants to join MWEB against it. I’ve been with MWEB for 7 years but after this experience and the amount of money and frustration spent just trying to get answers out of there people is actually not worth it. They even make it nearly impossible for you to even cancel your contract and they have no walk-in offices or shops. Right now I’m being held hostage by MWEB for over a month. I see now why NASPERS had to sell them off to IS as they are completely useless. DO NOT JOIN MWEB!!! It will be your biggest mistake