AS
Ajay S
1 reviews | Active since Mar 2009
01 Jul 2025, 16:55
MWEB SHOCKING SERVICE
A 1 STAR rating is too generous. Please add a ZERO star rating. I've just got off a call to MWEB, held on for 2 hours to go from caller number 9 to caller number1 and exactly 2 hours later the call was dropped. tried again and ended up at number 16. The call costs in excess of R200, not including 2 hours of my time. This is not the first time I've had this problem. I want to cancel my fiber contract and MWE B requires 30 day calendar notice. I will now have to call AGAIN on the 2nd and heaven knows how long I'm going to wait and is my 30 period not valid???? SOMEBODY please advise!!!
Helpful (0)
Replies (1)0
Replies (1)AS
Ajay S's updateReviewer Update
01 Jul 2025, 17:27MWEB must be the only company I know that does not publish an email address to communicate with them. The telephone service is SHOCKING. MWEB should CALL ME BACK!!!!
AS
Ajay S's update01 Jul 2025, 17:27
Reviewer Update
MWEB must be the only company I know that does not publish an email address to communicate with them. The telephone service is SHOCKING. MWEB should CALL ME BACK!!!!