Mweb shocking service

I have cancelled my contract with you 2 months ago and when i did you informed me my contract is longer than a year so if have no cancellation fee or any other fees outstanding. You send me a invoice stating i need to pay R1750 after 2 months of cancelation because of a call out that you have arrange in August because poor connection with the fibre . When i called you and discuss this to almost 10 advisors and no manager to talk to you indicate you are busy with investigation an will come back to me as this is incorrect. It is a month later no one called me back you send me a sms that i will be black listed but when i call you the advisor indicates it still under investigation.

Your service are shocking no advisor can take responsibility and if is ask to speak to a manager the advisor indicate they cant transfer me to one.