Mweb shocking customer care

Getting fibre how exciting! Sales team were great, from the call to installation 48hrs, by Metrofibre, as they service our area, but what they do not tell you it takes 2 weeks or more before it is active! Please ensure that you have at least R300 airtime on you phone, per call as you will use it all up, on Monday i spent 55min and then another 38min on the phone, to no avail the call taker answers then asks you to hold and they cut the call, i phoned 3 times this morning as soon as you get through and enquire, they put you on an automated message and cut the call! What kind of business is this??? Very shocking!! I could have rather phoned Metrofibre myself and had it done through them, but being a mweb client for some time i thought this was a great fibre deal! Don't be fooled like me! Mweb does not care about the clients, rather contact a fibre installer directly!