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Siya M

1 reviews | Active since Dec 2021

25 Jul 2022, 10:41

MWeb services poor and communications is worse, no follow up with clients.

It has been Months now waiting for Mweb to activate my internet so that I can access the internet and actually work. It's really frustrating to wait and keep on calling these people and giving false promises that we will fix your issue today. It's been a month now, communication is bad, and they never called me back just to update me. The funny thing is I'm a new client and I like how MWeb treats me early days, I know what to expect from them in the future.

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Replies (1)
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Siya M's update26 Jul 2022, 08:29
Reviewer Update
I regret going with MWeb as a service provider for my fibre, I really regret, the worse decision I have ever made.