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Evangelos D

1 reviews | Active since Jul 2013

15 Apr 2026, 15:34

Mweb service no good

Mweb service no good. Had to move over to rain. Couldn’t pay my account as the debit order bounced. Had to move over to Rain. I’m running cameras at home. Now 45 days later they get back to me. Not a reliable internet solution!

0
Replies (2)
Mweb
Mweb's reply15 Apr 2026, 15:51
Official
Hello Evangelos,

It is understandable how frustrating this experience must have been, especially given the impact on your home security cameras and the lack of timely response after your service issues began. Having to switch providers and then only receive feedback 45 days later can understandably feel unreliable and disappointing.

Your concerns and experience are taken seriously, and this feedback will be shared with the relevant team for review to help improve service responsiveness and communication going forward.

If you need any further assistance or would like us to look into anything further for you, you are welcome to reach out via Hello Peter and the team will be happy to assist.

Kind regards,
Mweb Team

Best regards,

Mweb
Mweb's reply15 Apr 2026, 15:51
Official
 Hello Evangelos,

It is understandable how frustrating this experience must have been, especially given the impact on your home security cameras and the lack of timely response after your service issues began. Having to switch providers and then only receive feedback 45 days later can understandably feel unreliable and disappointing.

Your concerns and experience are taken seriously, and this feedback will be shared with the relevant team for review to help improve service responsiveness and communication going forward.

If you need any further assistance or would like us to look into anything further for you, you are welcome to reach out via Hello Peter and the team will be happy to assist.

Kind regards,
Mweb Team
 

Best regards,