BS
Bobby S
1 reviews | Active since Oct 2022
10 Apr 2026, 08:53
MWEB service leaves a bad taste in ones mouth
Mweb is supposed to be a leading internet provider but yet their service is terrible. Try getting a hold of them. I waited over 40min just to speak to a consultant. Absolute joke.
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Mweb's replyOfficial
10 Apr 2026, 10:32Hello Bobby.
Thank you for taking the time to share this with us, and we understand your frustration with the long wait time experienced when trying to reach support. That’s not the level of accessibility we aim to provide, especially when you need assistance.
We’d like to step in and assist you directly. Please send us a private message with your query and confirm your registered email address, so we can securely access your profile and ensure your request is handled without further delays.
Once received, we will take ownership of your case and make sure you receive clear, direct support through to resolution.
We appreciate you bringing this to our attention, and we’re here to help.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply10 Apr 2026, 10:32
Official
Hello Bobby.
Thank you for taking the time to share this with us, and we understand your frustration with the long wait time experienced when trying to reach support. That’s not the level of accessibility we aim to provide, especially when you need assistance.
We’d like to step in and assist you directly. Please send us a private message with your query and confirm your registered email address, so we can securely access your profile and ensure your request is handled without further delays.
Once received, we will take ownership of your case and make sure you receive clear, direct support through to resolution.
We appreciate you bringing this to our attention, and we’re here to help.
Kind regards,
The Mweb Team
The Mweb Team