JE
John E
1 reviews | Active since Apr 2013
11 Mar 2026, 08:16
Mweb service/ lack of
Many of the mweb customers are receiving massive amounts of spam , mweb are not responding to the call from those affected waiting over two hours, then the call is cut Very unhappy with the lack of communication from Mweb
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Mweb's replyOfficial
11 Mar 2026, 09:49Hi John, thank you for bringing this to our attention. We understand how frustrating it must be to deal with large amounts of spam while also experiencing long wait times and interruptions when trying to reach support. Please be assured that we are working on improving our customer support channels and responsiveness to ensure that issues like this are addressed more efficiently. Your feedback regarding the spam and communication challenges has been noted, and we appreciate your patience while improvements are being implemented. U^
Mweb's reply11 Mar 2026, 09:49
Official
Hi John, thank you for bringing this to our attention. We understand how frustrating it must be to deal with large amounts of spam while also experiencing long wait times and interruptions when trying to reach support. Please be assured that we are working on improving our customer support channels and responsiveness to ensure that issues like this are addressed more efficiently. Your feedback regarding the spam and communication challenges has been noted, and we appreciate your patience while improvements are being implemented. U^