CM
Cornelia M
1 reviews | Active since Nov 2015
19 Apr 2023, 13:27
MWEB Service Disappointing
I app**** for a fiber line on the 16/03/23. A partial installation was done. I have been calling MWEB and Vodacom for the past month with no joy in resolving this matter. The fiber box needs to have ports replaced to complete my installation. Nobody on either side is taking accountability and I keep getting the run around.
Disappointed is really an understatement.
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Replies (2)CM
Cornelia M's updateReviewer Update
21 Apr 2023, 12:21i have made over 200 calls to this miserable service provider with no proper escalation. No manager has called and nobody has tried to resolve my query. How do these clowns get away with such pathetic service?
Really disgusted with them.
Please, if anyone is considering MWEB, DO NOT CONTRACT WITH THESE PEOPLE.
Really disgusted with them.
Please, if anyone is considering MWEB, DO NOT CONTRACT WITH THESE PEOPLE.
CM
Cornelia M's update21 Apr 2023, 12:21
Reviewer Update
i have made over 200 calls to this miserable service provider with no proper escalation. No manager has called and nobody has tried to resolve my query. How do these clowns get away with such pathetic service?
Really disgusted with them.
Please, if anyone is considering MWEB, DO NOT CONTRACT WITH THESE PEOPLE.
Really disgusted with them.
Please, if anyone is considering MWEB, DO NOT CONTRACT WITH THESE PEOPLE.
CM
Cornelia M's updateReviewer Update
25 Apr 2023, 09:40@MWEB, you guys are useless.
Still no connection, no manager has called and no proper, clear and effective communication. You guys are pathetic. Promises, Promises, Promises and still nothing. Heading up to 2 months.
Still no connection, no manager has called and no proper, clear and effective communication. You guys are pathetic. Promises, Promises, Promises and still nothing. Heading up to 2 months.
CM
Cornelia M's update25 Apr 2023, 09:40
Reviewer Update
@MWEB, you guys are useless.
Still no connection, no manager has called and no proper, clear and effective communication. You guys are pathetic. Promises, Promises, Promises and still nothing. Heading up to 2 months.
Still no connection, no manager has called and no proper, clear and effective communication. You guys are pathetic. Promises, Promises, Promises and still nothing. Heading up to 2 months.