NH
Nadine H
1 reviews | Active since Aug 2025
12 Mar 2026, 10:33
Mweb Service
Mweb has absolutely horrible service. I’ve requested two weeks ago for my service to be moved to my new location however no agent has been in contact with me. I’ve called twice after waiting for over an hour to get in touch with an agent only for them to refer to another department who does not answer.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
12 Mar 2026, 11:01Good day, Nadine. Thank you for sharing your experience with us. We completely understand how frustrating it must be to wait for assistance with your service move, especially after trying multiple times to reach our teams and being passed between departments. This is not the kind of experience we want for our clients, and we appreciate you bringing this to our attention.
We’ve escalated your request to the relevant team handling Moves of Premises (MOP), and they will be reaching out to assist you directly. We truly appreciate your patience while the team connects with you and works to ensure your service is moved smoothly.
Kind regards, Mweb Team
We’ve escalated your request to the relevant team handling Moves of Premises (MOP), and they will be reaching out to assist you directly. We truly appreciate your patience while the team connects with you and works to ensure your service is moved smoothly.
Kind regards, Mweb Team
Mweb's reply12 Mar 2026, 11:01
Official
Good day, Nadine. Thank you for sharing your experience with us. We completely understand how frustrating it must be to wait for assistance with your service move, especially after trying multiple times to reach our teams and being passed between departments. This is not the kind of experience we want for our clients, and we appreciate you bringing this to our attention.
We’ve escalated your request to the relevant team handling Moves of Premises (MOP), and they will be reaching out to assist you directly. We truly appreciate your patience while the team connects with you and works to ensure your service is moved smoothly.
Kind regards, Mweb Team
We’ve escalated your request to the relevant team handling Moves of Premises (MOP), and they will be reaching out to assist you directly. We truly appreciate your patience while the team connects with you and works to ensure your service is moved smoothly.
Kind regards, Mweb Team