Mweb service bad

I reported my ADSL line faulty on the 17th Feb after being told by Telkom that it was MWeb's problem, MWeb says it's Telkom's problem, I'm in the middle paying MWeb for a service not being delivered, I then get told by MWeb that the modem I have, supp**** by MWeb, is not compliant with some Telkom networks, not my problem, surely MWeb must not supply a modem which is not compliant, after numerous calls to MWeb who say they will sort it out with Telkom, I still have no ADSL, it is month end, year end, I NEED ADSL!!! I have paid over R1000.00 for Vodacom data time already, after having to buy a Vodacom modem....so, either MWeb sort this out, or I will be forced to close my account with MWeb and get a Telkom modem, I really don't want a Telkom modem, but this way Telkom cannot blame MWeb, everything is in-house.... I have been with MWeb since the beginning, never had such bad service....