CS
Corine S
1 reviews | Active since Jun 2018
05 Jun 2018, 21:30
MWeb service absolutely shocking
I have subscribed to MWeb fiber and want to connect my VoIP handsets. Do do this I need to activate my SIP account on MWeb site.... but the ‘accept terms and conditions’ bottom is inactive due to a fault on MWeb site. Every time I call the call center I am told that they know about the fault and are attending to it.... I have been given the some answer over the past three weeks!! Absolutely pathetic service.... We are now considering moving to another ISP....
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Replies (2)
Mweb's replyOfficial
06 Jun 2018, 09:15Good day
We really sorry to read of your experience.
We would like to assist you with this matter, however there are no contact details listed for you.
Could you please send us your account info and contact number.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply06 Jun 2018, 09:15
Official
Good day
We really sorry to read of your experience.
We would like to assist you with this matter, however there are no contact details listed for you.
Could you please send us your account info and contact number.
Kind regards
MWEB Client Services
Best regards,
CS
Corine S's updateReviewer Update
06 Jun 2018, 10:06Contact details:
Username: ********** 5
Account number: ********** 0
Cell no: ********** 262
CS
Corine S's update06 Jun 2018, 10:06
Reviewer Update
Contact details:
Username: ********** 5
Account number: ********** 0
Cell no: ********** 262