Mweb server issues (disappearing emails)

im honestly livered with your service. im loosing emails . this seems to be a common occurrence with your clients. im no exception. i refresh the mail server to gather new emails and then have random emails disappearing . ive had several supplier quotation emails that are of high importance to my business just disapear not even 2min after receiving the email. i have no filters or settings that are set t remove emails after a period of time. everything is set to "NEVER" ive checked incoming and outgoing server connections and i have no idea what is wrong with your mail server but its deleting my emails at random. ive had to ask my suppliers to change my listed email address to my gmail address because im loosing their emails through mwebs mail server. what is the point of having a package offer for a domain and emails when they dont work? needless to say my website is giving issues with uploading, its constantly loosing connection to the server and failing to upload my products, giving me a html error and internal server error. it takes me over 15min to upload 1 item to my website store. i have over 5000 products . please tell me how im meant to upload my items when the server cant even upload a 30kb image? utterly pathetic service.