MWEB ****

Tuesday 15th February Mweb gave me a call in regards to a online query I made about LTE Wifi, the agent went through all the steps to first see if we would have coverage!!! I told him that MTN does not have great reception and some times none here in our area, he insisted it is great coverage and I do not have to worry!! He then said great news and that we have 100% coverage for MTN LTE 10MB Wifi, he then had to do a credit check and done so and I was told to pay a huge deposit which I did!!! I was told the courier would deliver my router and sim!! Friday morning I get an email already with the next month account due??? What the hell??? I have not even got the unit yet!!! Today 21st February the courier gets here, I unpack the box, set up the router with sim in it!! Immediately I see that MTN has no signal here, I call Mweb, first get the run around, spoke to technical and explained that we do not have signal here, he said we wont have signal until the card is activated and I have to wait at least 4 hours with the router switched on!! Well it was on, it was 4 hours, NO SIGNAL and still no internet, NO after hours response or technical support, no I have to wait for them to open tomorrow morning!!! I am not impressed. This is and must be a huge **** to get customers to sign up for 24 month and then the excuses will start!!!