SP
Stefan P
1 reviews | Active since Jan 2019
05 Jun 2026, 14:44
Mweb sales and billing
These guys have very poor after self-service can never get hold of them if you have a problem if you have a count query I'm struggling from 10:00 this morning it is now almost 3:00 still no answer no reply on the website nothing bad servers bad bad
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
05 Jun 2026, 15:14Hi Stefan,
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend hours trying to reach support without success, especially when you need assistance and expect a response. Waiting that long without engagement can feel extremely discouraging.
We’re here to assist and would really appreciate the opportunity to help resolve your concern. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with,, and our team will take a closer look.
Kind regards,
Mweb Team
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend hours trying to reach support without success, especially when you need assistance and expect a response. Waiting that long without engagement can feel extremely discouraging.
We’re here to assist and would really appreciate the opportunity to help resolve your concern. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with,, and our team will take a closer look.
Kind regards,
Mweb Team
Best regards,
Mweb's reply05 Jun 2026, 15:14
Official
Hi Stefan,
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend hours trying to reach support without success, especially when you need assistance and expect a response. Waiting that long without engagement can feel extremely discouraging.
We’re here to assist and would really appreciate the opportunity to help resolve your concern. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with,, and our team will take a closer look.
Kind regards,
Mweb Team
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend hours trying to reach support without success, especially when you need assistance and expect a response. Waiting that long without engagement can feel extremely discouraging.
We’re here to assist and would really appreciate the opportunity to help resolve your concern. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with,, and our team will take a closer look.
Kind regards,
Mweb Team
Best regards,
SP
Stefan P's updateReviewer Update
05 Jun 2026, 15:22The point issue guys never get back to us I guessed as paying customers we are paying a lot for a fibers so please can you make a point of calling me back so we can sort of things out please my number is ***
SP
Stefan P's update05 Jun 2026, 15:22
Reviewer Update
The point issue guys never get back to us I guessed as paying customers we are paying a lot for a fibers so please can you make a point of calling me back so we can sort of things out please my number is ***
Mweb's replyOfficial
05 Jun 2026, 17:05Hi Stefan,
Thank you for reaching out. We understand how important it is to receive assistance, especially after trying multiple times. Waiting without clear follow‑through can be very frustrating.
We’re here to help ensure your query is addressed. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with, and we’ll take it forward. If it requires escalation, we’ll ensure it is directed to the relevant team for prompt follow‑up.
Kind regards,
Mweb Team
Thank you for reaching out. We understand how important it is to receive assistance, especially after trying multiple times. Waiting without clear follow‑through can be very frustrating.
We’re here to help ensure your query is addressed. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with, and we’ll take it forward. If it requires escalation, we’ll ensure it is directed to the relevant team for prompt follow‑up.
Kind regards,
Mweb Team
Best regards,
Mweb's reply05 Jun 2026, 17:05
Official
Hi Stefan,
Thank you for reaching out. We understand how important it is to receive assistance, especially after trying multiple times. Waiting without clear follow‑through can be very frustrating.
We’re here to help ensure your query is addressed. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with, and we’ll take it forward. If it requires escalation, we’ll ensure it is directed to the relevant team for prompt follow‑up.
Kind regards,
Mweb Team
Thank you for reaching out. We understand how important it is to receive assistance, especially after trying multiple times. Waiting without clear follow‑through can be very frustrating.
We’re here to help ensure your query is addressed. Please send us a direct message on Hello Peter with a brief description of the issue you need assistance with, and we’ll take it forward. If it requires escalation, we’ll ensure it is directed to the relevant team for prompt follow‑up.
Kind regards,
Mweb Team
Best regards,