fW
fatima W
1 reviews | Active since Sept 2015
08 Sept 2015, 20:43
MWEB's delay in activation
Router was delivered 20 days ago. No commmunicaton received for MWEB. Now whwn enquiring blaming Telkom for the non-activation of the ADSL line.Not giving any indication of when the problem will be resolved.
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Mweb's replyOfficial
09 Sept 2015, 09:04Hello fatiwadi,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply09 Sept 2015, 09:04
Official
Hello fatiwadi,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,