Mweb, rude consultants and bad service

<p>I have consistent trouble with resolving my internet issues with Mweb, my line keeps dropping every few minutes and is incosistent. Every time a technician is allocated to the case, the case gets, "closed". This has been happening over the last year. Mweb can't even get a high level technician to the house to the assess the cables running to the exchange, when we ask the @mwehelp on twitter for assistance to provide us with updates we get vague, rude and arrogant responses. I will send the screenshots for further investigation.</p> <p>Two things.</p> <p>1.) I would like this to be resolved in the next week. A senior technician needs to be sent out to resolve this issue.</p> <p>2.) I would reccomend you hire someone with some manners to manage the @mwebhelp twitter account, as the rude arrogant responses is not good serivce and not what we pay for for. I ask that their manager contact me on ***.</p> <p> </p> <p>The faulty line's number is ********** . </p> <p> </p> <p> </p>