JZ
Johan Z
1 reviews | Active since Jan 2011
20 Jul 2018, 17:48
MWEB - ******S
Cannot Believe I did it again. Never , never, never go to MWEB. They will sell you anything and when it goes wrong,. SORRY SIR IT IS TELKOM. I have Fibre one day and already an issue and I cannot cancel as they will charge the installation fee. I think this is not the way to do business. STAY away, please stay away.
Mweb collects money and Fibre not working. I'm out of R4000 and the only thing I get os Sorry. ********* and bad service provider.
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Mweb's replyOfficial
23 Jul 2018, 13:49Good day jvz0611
Thank you for taking the time to bring this matter to our attention.
We have managed to locate the account and are in the process of addressing your concerns.
Your query has been escalated to the faults team who is in touch with Open serve regarding the fault.
As soon as they have any update they will be in touch with you direct to provide you with feedback and keep you informed till it is resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply23 Jul 2018, 13:49
Official
Good day jvz0611
Thank you for taking the time to bring this matter to our attention.
We have managed to locate the account and are in the process of addressing your concerns.
Your query has been escalated to the faults team who is in touch with Open serve regarding the fault.
As soon as they have any update they will be in touch with you direct to provide you with feedback and keep you informed till it is resolved.
Kind regards
MWEB Client Services
Best regards,