MWEB ridiculous Customer Service (Sales???)

Neotel sent us an email early in the year informing us that they are going to be closing down some of the services and we're using one of the services they're closing. They informed us that Mweb and some other recently registered business will be taking over the customers that wish to keep this product. I've been in contact with Mweb for months and keep getting told that I should call back this day, then that day, then two weeks.. and again today, two weeks.

I contact the call centre, sales department, I spoke to Mo. He just gave me the same 2 weeks speech. I asked to speak to a manager regarding my concerns as the manager should be able to give me more information as to what the delay is. Mo decides to transfer me to a colleague instead of a manager. She then put me on hold to speak to this so called manager, and then they ****ed the call. Great living in a country where everyone complains about not having a job, and those who do are unable to do the job.. My call was roughly 11:40 on 3 April 2019.