MWEB remains pathetic, even after cancellation !!!

Cancelled my mweb service a few months ago, but I'm still getting debited for it. Then you get a freaking ISP that has no email contact details, or even a live support chat?!?!?

What now, am I just expected to keep calling their stupid 087 number, with its lousy office hours, until they finally do what I've asked?

Also what happens to the debits after my cancellation date.

Worst ISP currently operating in SA, don't let anyone else tell you anything else