1 reviews | Active since Oct 2014
MWEB Refusing to cancel my services, then wanting to report me to the credit Bureaus
MWEB is totally and utterly useless. Since January we have been trying to cancel services that is costing us over R3K per month, They just plainly refused to help me with the cancellation with pathetic excuses every time.
Finally the 1 service was cancelled, but they kept charging me for it almost R1K per month, and I've emailed and phoned them to correct it, with no response. I then sent them an email to terminate all my services effective immediately since they keep suspending me for not paying a service we have not been able to use at that point for half the year already but was still paying.
They also did not respond to this email (I even sent it directly to an agent), Now I am getting sms's that they will be listing me with the Credit Bureau's, which is pathetic.
I've phoned them as well and their lines just say that they can't take my call. So let's see them list me with the Bureau's i'll be taking them on for slandering and possible loss of income since our clients and suppliers do perform credit checks before working with us.
