MWEB provides the best service

I used to be with Telkom Mobile. I subscribed to a month-to-month contract, but they had me on a 24 month contract. It took me 6 months and 7 Hello Peter complaints before it was resolved. I discovered it when I wanted to downgrade, so I had to pay for it all that time. Telkom is this black hole where you do not get to speak to a person telephonically that are able to understand the issue. Going to the centre, is even worse. They always try to convince you to resolve it telephonically. When you finally get to speak to a person, they have this blank look and the moment you raise your voice out of frustration, they leave because they have the right to. This is not about Telkom, it is about MWEB. I experienced the opposite in every engagement with MWEB. I was up and running in no time; nothing was a hassle. They always understand my query and assist right away or phone back within the hour. They are amazing!!! I wish I had all the names I dealt with, but I can only remember Carmen. They were all great, but she went completely out of her way for me. It is such a nice change. Thank you MWEB! P.S. besides the great service, their data speeds are super fast compared to the Telkom speeds I had.