Mweb provides no service at all!

We have been with mweb for over 2 years and we have had multiple issues with connectivity over these 2 yrs but this tops it all. We have never skipped a payment over the time we've had internet with them. Since Thursday 17 March 2022 we have been trying to get assistance. We were given these different ref numbers: mwb***8, mwb***2, mwb***1, mwb***6 I spoke to agents Sandla Yekane and Jason Jordaan, I spoke to managers Nazlee and Hilton Johannes. All of these people assured us our problem would be resolved timeously as my wife works from home and her offices are a 45 minute drive which means more expenses for us. Why does it seem like your tech guys are a company on its own because you have no idea when they rock up and cannot give a clear date as to when they should come. You have no info about these tech guys which is of great concern to me, can I even trust these people to enter my home because we dnt know if they work for frog foot or mweb. That is if they come even which they did not in this case. We have been without WI fi now for 5 days and it's unacceptable. We can't even cancel coz it's a public holiday and they working with skeleton staff. This is poor service and I am done, we have had to spend more money on fuel, data and airtime over the last 5 days and that's just ridiculous! I'm am here to say do not use mweb as a service provider coz they provide no service!