MWEB poor service and lack of accountability

Mwebs customer service is horrible, their agents is disrespectful and give attitude instead of trying to find a solution they pass the buck and go around in circles.

I paid my fibre account of 4th Jan 25 and my service is still not connected, they refer me to Vumatel and Vumatel refers me to Mweb but nobody wants to take repsonsibility.

I have used R300 worth of airtime calling and still my issue ia not fixed. I work from home and today is day 3 of me being on unpaid leave because i cannot work.

I spoke to Lwazi from Sales Support on the 7th who refused to get me a manager and rather gave me attitude, I have to call them again in the morning because my service is still down.

I desperately need my issue resolved please.