MWEB POOR SERVICE

I placed an order for a voucher easy pay reference which should not take even 24 hours .My order was never processed for 5 days , when I contacted MWEB on Friday their *********** call centre agents told me they just placed a new order on my behalf , which is still pending even now . MWEB has the worse service . I`am still without internet due to an *********** poor service of MWEB