VL
Victor L

1 reviews | Active since Jul 2020

08 Sept 2026, 13:43

Mweb poor service

Very poor service. Their customer service is rude. They don't follow through on their commitments. I have been trying to sign up with them for over 2 months and still having issues. They have customer survey after interactions which means nothing

0
Replies (1)
Mweb
Mweb's reply08 Sept 2026, 13:55
Official
Hi Victor, 
We understand how frustrating it is to have been trying to sign up for over two months and still experience issues, especially when you’ve also had interactions that left you feeling that our customer service was rude and that commitments were not followed through.We’d like to look into what has happened with your sign-up and understand where the process has fallen short. Please send us a private message with the details linked to your Mweb account or order, along with any relevant reference number, so we can investigate further.Kind regards,
The Mweb Team