Mweb Poor Service

Dear MWEB

please review your service, and your support numbers and rather drop the live chat function - useless

Early January when this mail migration started, its been absolute hell dealing with you, the first day - no agent available - the whole day? the second day , the better part of 5 hours to get hold of someone in any department to help me - finally got hold of the mailbox department to assist - and to be informed that I have to pay for my mailboxes - finally had to agree as all my mails go to the specific mail address - then according to the lady it would take 48 hours - again, more like 120 hours later and more calls from my side - finally. thought I would not have to deal with the call center again - wrong - somehow, one of our email accounts - was changed? HOW... I've been on the phone for 5 hours now, no one can assist me. MWEB how is this possible, I've never thought I would change my service provider, but if this is the new level of service that you are providing.. Nope... and please delete your Instagram account- no need