BP
Bokang P
1 reviews | Active since Feb 2017
04 Jul 2018, 14:57
MWEB POOR SERVICE
Doing business with MWEB has been one of the worst decision i've ever made. How do you charge me for something i know nothing about and your agents do not have answers to it. Fix your billings issues and stop trying to rob your customers.
I'm not impressed at all. The fact that you do not attend to your customers complaints says a lot about the company.
Regards
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Replies (2)0
Replies (2)
Mweb's replyOfficial
06 Jul 2018, 17:23Good day Bokang_pablo
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply06 Jul 2018, 17:23
Official
Good day Bokang_pablo
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
BP
Bokang P's updateReviewer Update
11 Jul 2018, 07:20PLEASE GET ME SOMEONE COMPETENT AND Willing TO ASSIST ME. NOT THAT ZAHRA ALMAS
BP
Bokang P's update11 Jul 2018, 07:20
Reviewer Update
PLEASE GET ME SOMEONE COMPETENT AND Willing TO ASSIST ME. NOT THAT ZAHRA ALMAS