MWEB- POOR CUSTOMER SERVICE

Absolutely poor service! Still waiting for SIM card to be delivered from mid Feb. Escalated to supervisor who did not respond, then through the complaints email on the 7th of March and to date still no resolution. I have been a loyal customer with MWEB for over 10 years and really did not expect such poor customer service from both MWEB and one of their nominated courier CCD couriers. It takes these types of incidents to push you to consider looking elsewhere. Sorry MWEB team, you are not as reliable as advertised!