MWEB POOR CUSTOMER SERVICE

I app**** for internet on 07/06/2022 for a fibre package. I waited for approximately 1 month and 5 days for mweb to install and activate this service (ACTIVATED 12/07/2022). Additionally I have had the internet active for 7 days (MWEB BILLED ME) before my internet was off again. after numerous calls and R1000.00 plus rand call fees i am again sitting without fibre internet while mweb claims to sympathize. Every call centre agent is incapable to assist in resolving instead they shift blame to another person or provider. This is completely unacceptable.