RR
Roderick R
1 reviews | Active since Oct 2020
04 Jun 2026, 14:37
Mweb poor customer service
Anybody that is thinking of using Mweb as an Isp please think more than twice. NO Customer SERVICE AND IMPOSSIBLE TO GET HOLD OF. BEFORE SIGNING WITH THEM RATHER CONTACT ME TO TELL YOU WHAT THE WORST SERVICE IN SA IS LIKE!
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Mweb's replyOfficial
04 Jun 2026, 14:47Hi Roderick, we understand that you've had a very frustrating experience and are disappointed with the level of service you've received. Difficulty reaching support when you need assistance can understandably leave a negative impression and cause significant frustration.We'd like the opportunity to better understand what happened and see how we can assist. Please send us a private message with more details, including your account information and a summary of the issue you've experienced, so we can investigate further and provide the appropriate assistance.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply04 Jun 2026, 14:47
Official
Hi Roderick, we understand that you've had a very frustrating experience and are disappointed with the level of service you've received. Difficulty reaching support when you need assistance can understandably leave a negative impression and cause significant frustration.We'd like the opportunity to better understand what happened and see how we can assist. Please send us a private message with more details, including your account information and a summary of the issue you've experienced, so we can investigate further and provide the appropriate assistance.Kind regards,
The Mweb Team
The Mweb Team