HB
Henry B
1 reviews | Active since Jul 2023
10 Jul 2023, 18:03
MWEB POOR CUSTOMER SERVICE
Last week I received a call from frogfoot for the installation date of my fibre line. The installation went well and the guys informed me the mweb sales team will call me to activate the line within 24hours.Nothing happen after 48 hours. After hanging on the phone wasting R100 airtime later I got through to the technical team whom told me the sales team was obligated to perform the activation. I've send emails without success. If my journey with you is starting like this I rather cancel the deal now. I also can't find any customer services contact number to explain my frustration. Thanks but no thanks Mweb. You will see my contract cancellation before it starts.
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