Mweb playing a blaming game

Hi, We are not very impressed with mweb service for our fibre. our fibre was installed last week tuesday, at first they said vumatel was at fault as they gave the incorrect number off the box they installed. but now it has become a blaming game and a waste of our time and money, my husband has spent numerous amounts of airtime phoning mweb regarding when our service will actually be up and running and mweb keep promising a call back which we still have not recieved, my husband keeps getting put on hold till a point where his airtime gets depleted. saying they keep checking then they keep blaming vumatel for the delay. if mweb cant keep to their end of the contract deal then they must stick it. if this is not resolved by today i want to speak to a supervisor!!!!! im sure there are other networks that will happily help us with getting our fibre up and running. i do NOT like this waiting game you mweb are playing!!!!!!

ps DO NOT try and phone me i am a teacher and cannot answer calls, contact my husband Chad *** as the contract is in his name!