MWeb Pathetic service and provider.

Absolutely pathetic bandwidth or customer services. I pay for a 50Meg service and get 0.27 meg. I log a call and I'm informed I need to confirm devices on my network? TV streamming!!!!!!!! When you phone tech support your number 64 in line, 1 hour waiting etc.. you contact sales and you just held online for indefinite periods 2 hour plus. M<web you pathetic and your customer support is even worse. Why am i treated like I'm doing you a favour?