AJ
Aarthi J
1 reviews | Active since May 2017
23 Mar 2026, 10:29
Mweb Pathetic service
My service went down this morning, the consultant Nom was clueless insisting it's only my line. She raised a query with Vumatel who further states it takes 48 hours to resolve. It is unacceptable we pay for a service that we cannot use. I use this service for work. Mweb service is shocking and pathetic.
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Mweb's replyOfficial
23 Mar 2026, 10:39Hi Aarthi, we understand how frustrating it is to have your service down, especially when you rely on it for work. The delays and disruption you’ve experienced are fully acknowledged, and we recognise the impact this has had on your day.
A fault has been logged on your account, and our team is reviewing the situation. You will receive updates once the issue has been resolved, and we remain available to provide guidance if any further support is needed in the meantime. Kind regards,
The Mweb Team
A fault has been logged on your account, and our team is reviewing the situation. You will receive updates once the issue has been resolved, and we remain available to provide guidance if any further support is needed in the meantime. Kind regards,
The Mweb Team
Mweb's reply23 Mar 2026, 10:39
Official
Hi Aarthi, we understand how frustrating it is to have your service down, especially when you rely on it for work. The delays and disruption you’ve experienced are fully acknowledged, and we recognise the impact this has had on your day.
A fault has been logged on your account, and our team is reviewing the situation. You will receive updates once the issue has been resolved, and we remain available to provide guidance if any further support is needed in the meantime. Kind regards,
The Mweb Team
A fault has been logged on your account, and our team is reviewing the situation. You will receive updates once the issue has been resolved, and we remain available to provide guidance if any further support is needed in the meantime. Kind regards,
The Mweb Team