1 reviews | Active since Jul 2014
MWEB pathetic service
i recently app**** for an account with MWEB, and had my details compromised as their systems were intercepted and hadt ********** call me to activate the account, which then forced me to close all accounts down and open a new account in order to risk ***** being conducted on my account. once all of that was dealt i went ahead to activate the account with them only for them to then come back and say that it is not possible as \Telkom does not have infrastructure in the area, and even though my neighbours might have ADSL it does not mean that i could have my line connected and that they cannot reverse my fees!\" how is this possible when to start off with i was told that they are checking the line and that all is ok to proceed with taking out an account with them!<br> <br> in the interim of waiting for one of their *********** service to be activated i cancelled my other WIFI contracts! <br> <br> MWEB is an inconvenience!!!!!"
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
