mweb pathetic

<p>As from the 30 january after i gave a review on hallopeter about mweb services . A employee of mweb by the name of marusa phoned me for a couple of days that week . she told me to only contact her she will sort out my problem. The following week i try to contact her numoures times to let her know that the problem is not yet solved. with no luck up until today. it is now the second month that mweb take my money even more that they are supose to but thy dont give me the service i am paying for. a ADSL technition came to my place and set my line from a old port to a new port that telkom installed He tested the line for two hours and showed me that the line was fine for the service i app**** for. i phoned mweb again but the problem stays the same. I pay mweb for the line and service they are the ones that must sort out the problems with them and telkom not me. It looks like that the staff of mweb is definitely not trained for the job they must do. It looks like the only way for them to do bissines is to rob people of money by not providing the service they offer. you pay for 20 mbs but they give you 10 mbs . I cant proof it but between mweb and telkom they conspire together to provide the most pethetic service in S.A. mabe thats the new way of robbing people of money. how else can you explain the situations that happens. dont they see the big picture that they are loosing more money . for each R 10 they loose can be the cause for the company to go down . i am sick of phoning and wasting my time. mweb come and get your **** i am canceling the debit order. there must be a way to take this futher i will find it </p>