IA
Insaaf A
1 reviews | Active since Nov 2020
21 Dec 2020, 09:28
Mweb over charging
My husband made application with Mweb for fibre installation on Saturday,immediately he was sent a password and username without installation due to an existing Fibre line in our cottage our ex tenants had.Yet we do not have any connection and when I asked them to move the existing line to the main house Mweb now wants to charge us R1800.Why do I need to pay for the Fibre structure to be moved if they did not do any installation...I'm calling them since Saturday and we've been put on hold constantly.Is this the service that Mweb is giving their customers?
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Insaaf A's updateReviewer Update
24 Dec 2020, 10:28Mweb was contacted several times and I was told there is a problem with Vumareach that is why I do not have internet connection,up until to I just called Vumareach now and was told there is no problem that they have to sort out but mweb had to give me connection.It's so pathetic that Mweb took my money and not rendering any service.
IA
Insaaf A's update24 Dec 2020, 10:28
Reviewer Update
Mweb was contacted several times and I was told there is a problem with Vumareach that is why I do not have internet connection,up until to I just called Vumareach now and was told there is no problem that they have to sort out but mweb had to give me connection.It's so pathetic that Mweb took my money and not rendering any service.