rR
ruan R
1 reviews | Active since Sept 2016
28 Jan 2020, 08:25
Mweb & Openserve
My home fibre connection has been disconnecting for a week now. Each time I call mweb for support the technician reset the port. They logged a call with Openserve but no resolution was found by the Opsenserve technician. I have left 2 queries with Mweb and no one from Mweb called me for an update, this is highly unprofessional services I am getting as a client. Still I have no fibre connection
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ruan R's updateReviewer Update
28 Jan 2020, 14:56I just call MWEB and they say that Openserve closed my ticket. Openserve told that they send a messages to me thats resolved, I have not received this messages and my fibre is still dropping on the LOS. I AM NOT HAPPY HOW THIS IS BEING HANDLED.
rR
ruan R's update28 Jan 2020, 14:56
Reviewer Update
I just call MWEB and they say that Openserve closed my ticket. Openserve told that they send a messages to me thats resolved, I have not received this messages and my fibre is still dropping on the LOS. I AM NOT HAPPY HOW THIS IS BEING HANDLED.