MWEB on boarding experience is atrocious

MWEB has literally the worst on-boarding experience I've ever had the displeasure of witnessing.

After sitting on hold waiting for a sales agent to help me sign me up for over 30 minutes I decide to leave my number. A week later I still havent heard from them.

I then decide to sign up with MWEB via the online portal. It's been 3 days and I still haven't had an update on the first item with the ETA of 1 Day.

So I decide to call them to find out whats up and I sit on hold for 15 minutes before the worlst rudest operator answers the phone and throws me back into the queue.

MWEB claims you can log a query via your online portal. I've followed their ****py instructions to log in with full access. I have clicked (this is not over exacerbation) every link on that page and nowhere do I have the ability to log a query.

This experience clearly reflects the priorities at MWEB. Take your money, don't offer you feedback, don't offer you a logical way to query anything. Ignore your sales call requests and F you if you don't like it.