MWEB of Incompetence

Well, it seems MWEB have joined the ranks of "Sadly South African", and don't know the meaning of the word 'professionalism'.

I have had an MS Office 365 subscription with them for over a year, and was sent a new product registration key around a month ago.

Like many others in lockdown, I am running a business remotely, and obviously rely on the functionality of my working tools.

On every attempt at re-registering my MS Office I am informed that the key sent to me is incorrect for my Region.

Four phone calls and four emails later, I am still having no joy. Spoke to a guy yesterday who sat emailing their Tech Department, just as I had been doing for some time now - and still nothing. I'm trying to run a business here - but MWEB clearly have no idea how Business works. Very sad - I'm done with this, and moving on. Clearly just another "Un-proudly" South African joke of a company believing that the COVID Lockdown is an excuse not to bother, or not to follow up with client queries. Well then, I'm no longer bothered either. For shame.