WD
Willie D
1 reviews | Active since Dec 2018
18 May 2026, 16:07
Mweb no service or contact their system are off line and no response.
Why is the Mweb support so long and bad. Waiting for 45 minutes on the phone and no answer. Then waiting another 36 minutes on the chat and then still now answer. Their support is null and void
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
18 May 2026, 16:15 Hello Willie. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients.
Please feel free to send us a private message with your profile and query details, so we may verify your information and assist you directly.
Kind regards,
The Mweb Team
Please feel free to send us a private message with your profile and query details, so we may verify your information and assist you directly.
Kind regards,
The Mweb Team
Mweb's reply18 May 2026, 16:15
Official
Hello Willie. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients.
Please feel free to send us a private message with your profile and query details, so we may verify your information and assist you directly.
Kind regards,
The Mweb Team
Please feel free to send us a private message with your profile and query details, so we may verify your information and assist you directly.
Kind regards,
The Mweb Team
WD
Willie D's updateReviewer Update
18 May 2026, 16:31I have send one at 15:00 and still no response
WD
Willie D's update18 May 2026, 16:31
Reviewer Update
I have send one at 15:00 and still no response
Mweb's replyOfficial
18 May 2026, 16:43 Hi Willie, Thank you for the update, and we understand your frustration regarding the delay after already sending through your private message earlier today. Please send us a direct message here on HelloPeter again with your profile and query details so we can ensure it is picked up correctly and linked to the active case for follow-up. Once received, we’ll review the information and assist further from there. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply18 May 2026, 16:43
Official
Hi Willie, Thank you for the update, and we understand your frustration regarding the delay after already sending through your private message earlier today. Please send us a direct message here on HelloPeter again with your profile and query details so we can ensure it is picked up correctly and linked to the active case for follow-up. Once received, we’ll review the information and assist further from there. Kind regards,
The Mweb Team
The Mweb Team