Mweb no service for 3 days

From speed problems to a cancelation that wasn't agreed on.

Contacting your customer service only to be told its not on their end but Vuma side. Been without a service that I've paid for 3 days now and no one seems to assist. Instead putting me on hold for 15 minutes and then drop the line. Your service is pathetic and so is your customer service. Ayesha from your sales team promise a call back up until now she didnt call back. I'm waiting my airtime and my data on you. Not even your Facebook people is assisting. This is so not cool. I need my service fixed today and I want a Manager to give me a call.